OUR TEAM
Underwood’s believes that every customer that comes into our store for a diamond, watch or jewelry has the right to be served by a trained and experienced professional associate. Because of this, Underwood’s has an extensive and thorough training program that encompasses gemological knowledge as well as customer service issues.
This formal program through the American Gem Society (AGS) and the Gemological Institute of America (GIA) allows our staff to stay on the cutting edge of new developments and trends as they are happening in our industry. Our training program is required of all associates whether they come to us with a background in the jewelry industry or no experience in our industry. After approximately 18 months in our training program our staff members are ready to take the AGS Way Test earning the professional title, Registered Jeweler, AGS. We also have three Certified Gemologists on our staff.
C. Clayton Bromberg
Certified Gemologist
American Gem Society, 1982
R. Michael Richards
Certified Gemologist
American Gem Society, 1991
Emily H. Pepper
Registered Jeweler
American Gem Society, 2005
Denise Richards
Certified Gemologist Appraiser
American Gem Society, 2015
Mike Bryant
Registered Jeweler
American Gem Society, 2012
John Rutkowski
Registered Jeweler
American Gem Society, 2009
Rob Gatta
Registered Jeweler
American Gem Society, 2013
Shelly Adkison
Registered Jeweler
American Gem Society, 2004
Cay Corrado
Registered Jeweler
American Gem Society, 2004
Anthony J. Lazar
Registered Jeweler
American Gem Society, 2004
Robert Carver
Registered Jeweler
American Gem Society, 2004
Mary Dudley Schmidt
Registered Jeweler
American Gem Society, 2002
Leslie Burkhalter
Registered Jeweler
American Gem Society, 2009
Vickie Brown
Registered Jeweler
American Gem Society, 2004
Vicki Lynn Marra
Registered Jeweler
American Gem Society, 2004
Melissa Hirneise
Registered Jeweler
American Gem Society, 2007
Kelli Roberts
Registered Jeweler
American Gem Society, 2012
Roger Myint
Registered Jeweler
American Gem Society, 2011
Elizabeth Berg
Registered Jeweler
American Gem Society, 2016
Sarah Merkling
Registered Jeweler
American Gem Society, 2014
Scott Granger
Registered Jeweler
American Gem Society, 2016
Matt Collins
Certified Sales Associate
American Gem Society, 2016
Ali Walker
Registered Jeweler
American Gem Society, 2018
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